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Saving Orders and Favourite Products

We have 2 ways of saving orders once you have added products to the cart.

 
Automatic Save - You can save up to 150 products automatically for up to 30 days in the cart if you use the same device each time you access our site. If your cart does disappear please let us know and we can recover the items and send you a copy of the order but we cannot put the items back into your cart. Please note:  due to the variety of browsers and their cookie/privacy settings we cannot guarantee this auto save feature. If there is a price increase on any of the products in your stored cart between the time you saved the item and the time that you send us the order, we will contact you.
 
Save the order with us - More suitable for those who use different PCs to access the website or who regularly clear cookies and temporary internet files from their machines. The cart will be stored on our site by clicking the link on the current order screen. Enter a name in the box and enter the number of days you want to save the order, then click save order. You can view or restore any of your saved orders through the Customer Services (Account) page. Once the saved order has been restored and sent to us, we would advise deleting it from your saved orders to avoid confusion.

 

Favourite Products - For products that you order regularly, adding them to a product favourites list takes the effort out of searching each time you wish to order them. Most products on our site include an "Add to favourites" link. Please note that only 1 of each product will be added to this list. You can alter the quantity once the product is added to your current order.

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